Archive for January, 2012

>Marilyn: Some Like It Online

Sunday, January 29th, 2012

Many of us who remember when Broadway musicals were an important contributor to pop culture are delighted that NBC has taken the risky step of placing Smash on it’s prime time schedule. Smash follows the fates of Broadway singers, songwriters, producers, directors, and dancers as they attempt to birth a musical about the life of Marilyn Monroe.

Given Fox’s success with Glee, NBC probably has a better than even chance that Smash will resonate with its target audience; presumably the sweet-spot demographic of women 25-49. Still, NBC’s version of “let’s put on a show” is not a sure thing, seeing that its primetime schedule occasionally places behind some basic-cable networks in the overnight Nielsen ratings, and that even Glee is having trouble maintaining the outsized success of its opening season.

With Steven Spielberg and a dream cast of Broadway veterans behind the series, NBC isn’t taking any chances in making sure that viewers know about Smash. Articles in New York magazine, The New York Times, Newsweek, and other print journals have reached the traditional viewers—those who still read newspapers and magazines—while a promotional campaign that links it with the year’s most-watched sporting event (“Smash debuts Monday after the Super Bowl.”) will resonate with those who get their information primarily from the Web and from television.

But the brilliant part of NBC’s marketing is that the network, a dinosaur of old media, has embraced new media by posting the entire pilot episode online. You can watch the episode before it airs nationally and then (per NBC’s plan), tell your friends about it.

I was told about it in a text. After I watched it, I posted the link on Facebook for other likeminded friends.

This is the network’s new version of an old-fashioned Hollywood tool: the movie sneak preview. Except that instead of having to sit through an iffy Jennifer Aniston rom-com, you get to see two outstanding female singers (Katharine McPhee and Megan Hilty) vie for the role of Monroe, an engaging Debra Messing as the co-writer of the musical, and a formidable Anjelica Huston as the money behind the production.

The multi-platforming doesn’t stop there, however. The television show itself may ultimately be an hour of weekly publicity and promotion for a real Broadway production of Marilyn: the Musical, should that part of the plan (see the New York magazine article) come to fruition. If Smash builds an audience, then so does Marilyn: the Musical.

If you don’t know Marilyn, if a white dress flapping over a subway grate means nothing to you, if the phrase “Happy Birthday, Mr. President” doesn’t cause a smile to creep into your memory, or if you don’t know what she and Yankee legend Joe DiMaggio have in common, then you’re unlikely to enjoy a mash-up lyric like “baseball diamonds are a girl’s best friend.” If that’s the case, then maybe Smash isn’t your cup of TV.

We’ll see.

In the meantime, kudos to NBC for embracing the Web, for giving us theatre geeks a chance to spread the word about an exciting new series, and for proving that old- and new-fashioned marketing hasn’t gone the way of Broadway’s influence on pop culture.

Felicia Knight is President of Knight Vision International, LLC

Image by NBC

>Knight Vision International Featured on Smart Girls Way

Wednesday, January 25th, 2012

Watch Felicia Knight’s video at Smart Girls Way.

>Paula Deen’s Credibility and Calorie Crisis

Thursday, January 19th, 2012

Hey y’all! It’s my turn to weigh in on Paula Deen. And let me begin with full disclosure: I luv Paouler Deen. I watch Food Network—and like it. I also know that cigarettes will kill you and so will texting and driving.

These days, people are upset that the woman who sends love and best dishes, preferably rolled in bacon, deep fried, and buried in butter sauce, has for three years kept hidden her diagnosis of type-2 diabetes, coming clean only after she’d signed a contract with pharmaceutical giant Novo Nordisk. With indignation worthy of Captain Renault, they are tripping over themselves to throw grease on the fire, calling her “greedy” and “a hypocrite,” and they accuse her of being the incarnation of that ultimate ne’er do well, “The Devil.”

Let’s look at some of the issues:

1. Paula, whose multi million-dollar empire was borne of her exposure on Food Network, neglected to tell Food Network of her diagnosis.
2. Paula, whose recipes are a cardiologist’s nightmare (or dream, depending on the cardiologist), swears she’s “always stressed moderation.”
3. Paula disclosed her diagnosis only after signing with Novo Nordisk.
4. Paula says she kept her diabetes a secret because she “had nothing to bring to the table,” until she had the Novo Nordisk deal.

Where to start? There are enough public relations missteps here to create a syllabus on crisis communications not to mention sheer ineptitude. The Paula Deen, Food Network, and Novo Nordisk brands are all taking hits here.

Food Network could play the “we’ve been lied to, too” card, but it’s hard for the Network that also brings you Cupcake Wars and Diners Drive-ins and Dives to escape the now energized microscopes of the food police. Paula is also one of its biggest moneymakers. Should Paula have told Food Network before now? Oh yeah. Three years ago.

I don’t know who approached whom about the Novo Nordisk deal, but the company, whose credibility with its customers, namely diabetics, is on the line, should have told Paula to “disclose, clean up your recipes, start turning around your image, and then we’ll talk to you.” The company should have let her establish some credibility in having “seen the light” before hitching its brand to the woman who also has endorsement deals with Philadelphia Cream Cheese and Smithfield Ham.

And Paula, Paula, Paula. Until the type-2 tsunami, Paula’s biggest PR problem was being insulted by Anthony Bourdain. That didn’t exactly make her unique and in fact, made her more sympathetic to her fans. While Bourdain has been among the first and loudest to pile on, this latest crisis is all her own doing. Her failure to act may have been out of fear, naïveté, or maybe, in fact, greed. Regardless, she handled it poorly and will need to do a lot more in the cause of healthier eating and living to acknowledge the seriousness of her diagnosis, that she should have disclosed sooner, and to truly bring something to the table in her new role as role model.

Now, to the charge of hypocrisy. Both detractors and fans alike have leveled this charge. I get it (sort of) coming from people who’ve always thought her recipes irresponsible in the face of America’s obesity epidemic. Still, it’s not as if she ever promoted her food as good for you. Her forkfuls of deep-fried everything are always taken with a nod toward the decadence, if not the danger, of it all. But since she did promote it, fine.

Her fans, however, are another story. The people who hang on Paula’s every cup of heavy cream, who salivate over buttermilk marinades and bacon wrapped mac-and-cheese, who delight at brunch buffets of sticky buns and chocolate chip pancakes with cinnamon cream—how, exactly, were they “betrayed” by Paula not telling them she has diabetes? Do they really think these recipes are tickets to immortality? Do they truly think overweight, wheezing Paula Deen is a nutritionist? Are these same people surprised that Amy Winehouse won’t be getting a shout out from Willard Scott? Or that David Crosby needed a liver transplant? If they think by her very existence Paula Deen is validation for a high daily intake of saturated fat-laden calories, then after a bowl of cheese grits, why don’t we all grab a cigarette and go texting and driving?

Felicia Knight is President of Knight Vision International, LLC

Image by lifescript

>No Longer Flogging The Blogging

Monday, January 2nd, 2012

While I’m a huge fan of good comedy, stinging satire, and rapier wit, I’ve never been a fan of Bill Maher. (Note, I said, good comedy.) So, I find it ironic that as I shamefully revel in schadenfreude over his latest attempt to outrage the masses, it is a quote of his from about a decade ago that inspires my first blog of the New Year.

“If I cared what you thought,” he once quipped to the camera, “I’d read your blog.” I remember laughing and thinking, “Exactly! Blogs! Feh! What do I care what some pale pajama-wearing cellar dweller who’s still eating his mamma’s Coco Puffs thinks about anything? Puhlease.”

Well, now I blog and Tweet and now so does Bill Maher. My opinions, however, have not caused national boycotts nor have they forced me from network television onto cable. No, my opinions establish me as a thought leader and public relations sage and drive potential clients to my Website. Especially, if I salt them with search terms such as crisis communications, strategic media consulting, and branding.

Bill’s blogs and Tweets establish him as a highly paid provocateur who says outrageous things for the sake of being outrageous while those who are outraged because others are outraged bleat about free speech. Bill, meanwhile just cashes the checks, washes his hands, and says, “My work here is done.” (I think he learned it from Rush Limbaugh.)

Blogging and Tweeting as well as using Facebook or Google+ or Tumblr, are like being First Lady: it’s really up to you to make of it what you will. Yes, for three years, I’ve now engaged in this activity that I once derided as the purview of sequestered nerds, many of whom are now filthy rich and who’ve bought their mammas new condos in Boca. Yes, I now read multiple blogs daily because I find them informative, thought provoking, or entertaining – and with any luck, all three. I read blogs about politics, arts, sports, literature, Hollywood, PR, medicine, and food to name a few – many of which have the luxury of covering topics the mainstream media can’t or won’t.

Most people blog because they believe they have something to say that other people may find worth their time. Most of what I blog about is applicable, in some way, to my profession. Sometimes it’s a stretch. I often want to write about a topic that may not readily have a PR angle. That’s when I have to ask myself, “Who cares what you think? If they cared, they’d read your blog.”

Thanks for reading. I’ll try to make sure it’s still worth your time.

Felicia Knight is President of Knight Vision International, LLC

Image by Maria Reyes-McDavis